PSMDesign LLC
Effective Date: 2026-01-01

Overview

PSMDesign LLC is committed to responsible data stewardship and transparency. This User Data Deletion Policy outlines your rights and our processes for deleting personal data in accordance with applicable privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

We collect only the data necessary to deliver our services—and we respect your right to have that data deleted.

Scope of This Policy

This policy applies to personal data collected through:

  • https://www.psmdesign.com
  • Contact and consulting forms
  • Email and direct communications
  • Analytics and tracking technologies
  • Internal or client systems developed or managed by PSMDesign (including IteraOS environments, where applicable)

Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

Under GDPR (EU/EEA Users)

  • Right to erasure (“Right to be Forgotten”)
  • Right of access
  • Right to rectification
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

Under CCPA (California Residents)

  • Right to request deletion of personal information
  • Right to know what personal data is collected and how it is used
  • Right to opt out of the sale of personal information (Note: PSMDesign does not sell personal data)
  • Right to non-discrimination for exercising privacy rights

What Data Can Be Deleted

Upon verified request, we will delete:

  • Personal identifiers (name, email address, phone number)
  • Form submissions and inquiry data
  • Communication records
  • Associated metadata linked to your identity

How to Submit a Data Deletion Request

You may request deletion of your personal data at any time.

Submit requests via:

  • Email: [Insert Contact Email]
  • Subject Line: Data Deletion Request

Please include:

  • Full name
  • Email address used in your interaction
  • Description of your request

To protect your privacy, we may require identity verification before processing your request.

Verification Process

In accordance with GDPR and CCPA requirements, we will take reasonable steps to verify your identity before fulfilling your request. This may include:

  • Confirming access to the email address on file
  • Requesting additional identifying information (only as necessary)

Processing Timeline

  • Requests are processed within 7–14 business days
  • You will receive confirmation upon completion
  • If additional time is required (up to 30 days under GDPR), we will notify you

What Happens After Deletion

Once your request is fulfilled:

  • Your personal data will be permanently removed from active systems
  • Identifiers linking you to prior records will be deleted or anonymized
  • Your data will no longer be used for communication, analytics, or processing

Exceptions to Deletion

We may retain certain data where required to:

  • Comply with legal obligations (e.g., tax, accounting, regulatory compliance)
  • Exercise or defend legal claims
  • Enforce agreements
  • Detect and prevent fraud or security incidents

Any retained data will be limited in scope and securely stored.

Third-Party Processors

Where your data has been shared with trusted third-party service providers (e.g., CRM systems, analytics tools, communication platforms), we will:

  • Notify those providers of your deletion request where applicable
  • Take reasonable steps to ensure your data is erased from their systems

Third-party processing is governed by their respective privacy policies.

Data Minimization & Retention Philosophy

PSMDesign operates under a data minimization principle:

  • We do not collect unnecessary personal data
  • We do not sell personal information
  • We retain data only as long as required to fulfill its intended purpose

Security Measures

We implement appropriate technical and organizational safeguards to:

  • Prevent unauthorized access
  • Ensure secure deletion processes
  • Protect against data recovery after deletion

Contact Information

For all privacy-related inquiries:

PSMDesign LLC
[Insert Contact Email]
https://www.psmdesign.com

Policy Updates

We may update this policy periodically to reflect changes in legal requirements or system architecture. Updates will be posted with a revised effective date.

We don’t treat data as an asset to accumulate—we treat it as a responsibility to manage.
Systems should serve people. And that includes knowing when to let data go.